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Shipping Insurance

When a product leaves your business and is loaded onto a mail truck, what happens next is out of your hands—but in many cases, customers still hold you liable for ensuring that their package arrives safely.

Fortunately, shipping insurance is available to fill this coverage gap and protect you when something goes wrong.

What's Covered

This form of insurance will reimburse you if a package is stolen, lost, or damaged on the way to its destination. For anyone looking to send a package, the two major considerations are as follows:

  • Is it already protected? Many packages are already insured by shipping companies—often automatically. However, coverage is not universal and depends both on who carries the package and what type of mail it is. In particular, shippers should familiarize themselves with the regulations of the USPS, whether or not they plan to use it—both FedEx and UPS frequently utilize the Last Mile service, and knowing who is responsible for the package helps ensure that it's fully covered at all times.
  • How much is it worth? Most forms of shipping insurance have a relatively low cap on what they'll pay out (typically several thousand dollars, sometimes as low as one hundred). If you're sending items worth more than the cap, you may still suffer a loss if something happens to the package, and will want to purchase additional coverage. If you do not properly declare the value of the package when it's being sent, you'll be liable for any losses beyond the standard limit.

Domestic Shipping Insurance

Domestic coverage for shipping is often available for as low as a few dollars per-parcel. If you're planning to ship anything that goes above and beyond the protection that carriers normally provide, talk to a Randall Insurance Services agents about how many packages you'll be shipping, and they'll work with you to find a rate that matches what you're doing.

International Shipping Insurance

Shipments being mailed internationally are often more expensive to insure, especially if they'll be passing through the hands of a local carrier with a poor reputation. Since fees can vary so widely, based on a combination of factors, it's usually best to get a quote well before you send the package. Tools like the USPS International Price Calculator can be used to get a quick estimate of postage and basic insurance coverage for any given package.

 

1. "Last Mile Service." Accessed April 14, 2016. http://www.usps.com/lastmile/.

2. "International Price Calculator." Accessed April 14, 2016. https://ircalc.usps.com/.

Our Locations

Main Office

4751 Wilshire Blvd.
Los Angeles, CA 90010
Main office: 323-936-1010
Toll free: 800-697-6122

Main Office - Bay Area

182 Howard Street, Ste 845
San Francisco, CA 94105
Main office: 323-936-1010
Toll free: 800-697-6122

Main Office - Desert

5 Trinity Court
Rancho Mirage, CA 92270
Main office: 310-993-3425
Toll free: 800-697-6122

Our Providers

If you are looking for a company that has only your best interests in mind, go with Randall. My family has had them as our agent for over 30 years with the best care and service anyone could ask for in an insurance representative. They believe in securing the best policies for the most reasonable price. In addition, I cannot say enough good things about the care our personal agent has put forth for us.
Caren F.
My wife and I have enjoyed a most satisfactory relationship with E. Broox Randall and Sons Inc. for over 10 years. The two major factors of why we have been, and we will continue to be their clients for all our insurance related needs are: their excellent customer service, no matter what issues have arisen related to insurance, they have always provided prompt, reliable, and friendly service. The second reason is for our own “peace of mind”, as we trust and rely upon their industry expertise and general counsel on all our insurance needs no different than the long-standing relationship we have with our financial advisor on our finances, and tax expert on tax-related matters.
John B.
I came to Randall after a miserable experience with an agent. Randall changed our insurance experience with candor prompt service, competitive rates and always available to help with a claim, new or changed coverage.
Mike L.
I just want to thank you, Nedi, for your high level of knowledge and professionalism over the years, representing E. Broox Randall & Sons as my account executive. You have continued to oversee all my insurance needs in a very detailed and explainable way.
A.D. Z.