Professional Insurance
Why it's important

Today's business climate is increasingly complex and litigious. An accident, an unintentional oversight, a misunderstanding, poor documentation, or miscommunication can lead to unexpected legal action against your company. Below are some real-life examples of how professional liability claims can impact a small business like yours.


Optometrist Error

An optometrist prescribes eyeglass lenses with an incorrect astigmatism correction. While wearing the glasses, the customer falls down stairs and suffers injury because his vision is distorted by the incorrect prescription.

A claim is made for the customer's medical expenses to treat the injuries, including pain and suffering for an amount of $20,000.


Poor Placement Decision

A placement agency was hired to locate qualified candidate to run a client's human resource department. The agency recommended a candidate with management experience but failed to recommend candidate with a human resources background. After the client hired the recommended candidate, it later terminated the person for lacking proper qualifications. The client hired an attorney to collect damages incurred as a result of the negligent placement. In addition, the client had to retain an outside human resources provider to perform these functions while a replacement was located.

It cost over $175,000, including defense and settlement costs.



An advertising agency developed a campaign for a major client that involved the production of a series of television commercials. The agency subcontracted the commercial's background music to a local freelance musician. After the commercial aired, another musician claimed the music used in the commercial had been copies without her permission from a work she had previously recorded.

The agency and its client were sued in $100,000 copyright infringement claim.



Professional liability insurance is a smart and prctical way you can take action to protect the business you've worked hard to build. If you would like to discuss professional liability, please contact:

Patricia Sullivan  800-697-6211 or
Daniel Tabarez  800-697-6122 or







Our Locations

Main Office

4751 Wilshire Blvd.
Los Angeles, CA 90010
Main office: 323-936-1010
Toll free: 800-697-6122

Main Office - Bay Area

182 Howard Street, Ste 845
San Francisco, CA 94105
Main office: 323-936-1010
Toll free: 800-697-6122

Main Office - Desert

5 Trinity Court
Rancho Mirage, CA 92270
Main office: 310-993-3425
Toll free: 800-697-6122

Our Providers

If you are looking for a company that has only your best interests in mind, go with Randall. My family has had them as our agent for over 30 years with the best care and service anyone could ask for in an insurance representative. They believe in securing the best policies for the most reasonable price. In addition, I cannot say enough good things about the care our personal agent has put forth for us.
Caren F.
My wife and I have enjoyed a most satisfactory relationship with E. Broox Randall and Sons Inc. for over 10 years. The two major factors of why we have been, and we will continue to be their clients for all our insurance related needs are: their excellent customer service, no matter what issues have arisen related to insurance, they have always provided prompt, reliable, and friendly service. The second reason is for our own “peace of mind”, as we trust and rely upon their industry expertise and general counsel on all our insurance needs no different than the long-standing relationship we have with our financial advisor on our finances, and tax expert on tax-related matters.
John B.
I came to Randall after a miserable experience with an agent. Randall changed our insurance experience with candor prompt service, competitive rates and always available to help with a claim, new or changed coverage.
Mike L.
I just want to thank you, Nedi, for your high level of knowledge and professionalism over the years, representing E. Broox Randall & Sons as my account executive. You have continued to oversee all my insurance needs in a very detailed and explainable way.
A.D. Z.