Roadside Assistance and Rental Coverage

When the unexpected occurs

How you may be at risk

Vehicle breakdown or damage from a car accident is unpleasant and stressful. Depending on the circumstances, it can also be expensive, even before accounting for vehicle repairs. Imagine if:

  • Your son carpools with his teammate to a soccer tournament, and the car breaks down. They are stranded 50 miles from the tournament location.
  • Your daughter is away at college and gets a flat tire in the middle of rush hour.
  • While on vacation, you are involved in a car accident in your rental car. The rental car agency requires you pay for time the car is out of service during repair.
  • Your wife is in a car accident in your full-size SUV. The auto body shop estimates it will take at least two weeks to repair. You need to rent a comparable vehicle that can accommodate your large family.

Roadside assistance and rental expense are two auto insurance coverages that may help alleviate some of your stress when unfortunate events occur.

How Randall Responds

Covered roadside assistance services include:

  • Extraction if stuck on or immediately next to a public road
  • Delivery of supplies, including oil, water, other fluids and fuel
  • Service to battery
  • Changing or inflating flat tires
  • Lockout service up to $100

Rental coverage includes: 

On average, there are six million auto accidents in the U.S. each year. Life doesn’t stop when you have an accident. You still need to get from point A to point B. Rental expense coverage helps you pay for the costs to rent a car if yours is in the shop for repairs from a covered loss. It’s important that you have enough rental expense coverage for a comparable replacement vehicle that will allow you to do the same things you would have done with your damaged vehicle, such as carpool. If your luxury SUV is damaged, you may not be happy with a car as a replacement.

Our Locations

Main Office

4751 Wilshire Blvd.
Los Angeles, CA 90010
Main office: 323-936-1010
Toll free: 800-697-6122

Main Office - Bay Area

182 Howard Street, Ste 845
San Francisco, CA 94105
Main office: 323-936-1010
Toll free: 800-697-6122

Main Office - Desert

5 Trinity Court
Rancho Mirage, CA 92270
Main office: 310-993-3425
Toll free: 800-697-6122

Our Providers

If you are looking for a company that has only your best interests in mind, go with Randall. My family has had them as our agent for over 30 years with the best care and service anyone could ask for in an insurance representative. They believe in securing the best policies for the most reasonable price. In addition, I cannot say enough good things about the care our personal agent has put forth for us.
Caren F.
My wife and I have enjoyed a most satisfactory relationship with E. Broox Randall and Sons Inc. for over 10 years. The two major factors of why we have been, and we will continue to be their clients for all our insurance related needs are: their excellent customer service, no matter what issues have arisen related to insurance, they have always provided prompt, reliable, and friendly service. The second reason is for our own “peace of mind”, as we trust and rely upon their industry expertise and general counsel on all our insurance needs no different than the long-standing relationship we have with our financial advisor on our finances, and tax expert on tax-related matters.
John B.
I came to Randall after a miserable experience with an agent. Randall changed our insurance experience with candor prompt service, competitive rates and always available to help with a claim, new or changed coverage.
Mike L.
I just want to thank you, Nedi, for your high level of knowledge and professionalism over the years, representing E. Broox Randall & Sons as my account executive. You have continued to oversee all my insurance needs in a very detailed and explainable way.
A.D. Z.